Privacy Policy

JenKem Technology USA Respects Privacy Rights:

Welcome to JenKem Technology USA’s website. JenKem Tehnology USA’s website is designed to provide information about our PEG derivative and PEG raw materials, GMP and bulk PEG synthesis capabilities, custom PEG synthesis and PEGYlation services, and to offer online ordering capabilities for JenKem Technology catalog PEG products.

This Privacy Policy explains our practices regarding the collection and use of information received from you and/or your company via our website. This website may contain links to third-party websites over which JenKem Technology USA maintains no control and therefore takes no responsibility regarding privacy considerations or content. Since we do not control these web sites, we encourage you to review the privacy policies posted on those, and all, third party web sites. JenKem Technology USA does not imply any relationship, sponsorship, or affiliation of JenKem Technology USA and these linked sites, or adoption or approval of the content of such sites.

Generally, you may browse our website anonymously. However, on special occasions we may ask you to provide identifying information. Wherever possible, we try to provide you with opportunities to review and change any personal information that is collected.

Information gathered online by JenKem Technology USA:

JenKem Technology USA collects three types of information from visitors to our Web sites: (1) information gathered by analyzing page views and user navigation patterns, (2) information that you provide directly into JenKem Technology USA contact forms and (3) information that you provide prior to ordering or purchasing JenKem Technology USA products.

Like many Web sites, JenKem Technology USA ‘s sites may make use of “cookies”. A cookie is a short line of text that is created by a Web website and stored in a file on your computer. Cookies are used to store information about your preferences and activity during and after your visit to a Web website. Cookies are also used widely in electronic commerce programs to keep track of which items a user has selected for purchase. Cookies cannot gather any information from your computer other than that which you provide directly or that which is provided routinely by your browser software.

JenKem Technology USA website uses “Google Analytics” to collect information about use of this website. Google Analytics collects information such as how often users visit this website, what pages they visit when they do so, and what other sites they used prior to coming to this website. We use the information we get from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the  and the Google Privacy Policy.  You can prevent Google Analytics from recognizing you on return visits to this website by settings on your browser. We are typically not able to relate such data to you as an individual if you merely browse our Website and do not disclose your identity to us, e.g., in connection with a registration. We reserve the right to make full use of information that is not in personally identifiable form.

The remarketing or similar audiences feature in AdWords allows to reach people who previously visited our website, and match the right people with the right message. We gather information for remarketing or similar audiences on our website, for advertisement purposes only. Google, uses cookies to serve ads based on someone’s past visits to your website. Visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings or the Network Advertising Initiative opt-out page.

Consent:

By giving your personal information to us, which includes information provided during a pre-registration, online order, or other registration or data capture process, you agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this Privacy Policy. We do not knowingly collect personal information from website users under the age of 18.

How is the information gathered online used by JenKem Technology USA:

JenKem Technology USA, Inc., having its principal place of business at 4105 W. Spring Creek Pkwy, #606B, Plano, TX 75024, U. S. A. is an affiliate of JenKem Technology Co., Ltd., having its principal place of business at 3/F, Building C-1, Northern Territory, Zhongguancun Dongsheng Science and Technology Park, 66 Xixiaokou Road, Haidian District, Beijing 100192, P. R. China. Some of your information may be shared with JenKem Technology’s affiliated companies around the world to help produce and deliver products and services for our customers. By using this website, you unambiguously consent to the transfer of your personal information and other information to the JenKem Technology USA and affiliates in the United States and elsewhere for the purposes and uses described herein.

JenKem Technology USA uses information that you voluntarily provide to allow you to participate in online programs, services (including online ordering, order tracking, and technical support) and promotions. Sometimes we will use third parties to administer our programs, services or promotions. In such instances we may share your information with those third parties solely for the purpose of performing their administrative functions.

JenKem Technology USA may use information that you voluntarily provide to send you electronic communication regarding products, programs and promotions. JenKem Technology USA uses email to provide customer service and technical support. We may use information that you voluntarily provide us to contact you in an attempt to resolve a prior issue or to proactively notify you of technical issues which may affect you. We may also use this information to invite you to participate in a voluntary survey to help us improve our programs and services.

Information about particular transactions, such as product purchases over the website, is maintained in our databases in the same or similar manner as for transactions done by telephone, fax, mail, etc. If any third parties, including any companies owned by JenKem Technology USA, provide information to us about you, we may combine that information with other information we have about you, and if and to the extent we do, we will treat such combined information in accordance with this Privacy Policy.

Opting out:

If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Website, or (2) informing us at tech@jenkemusa.com that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or contract or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.

Website security:

JenKem Technology USA ‘s website uses a variety of security measures to prevent the loss, misuse, or alteration of information you send to JenKem Technology USA . The measures taken to protect your information include the use of secure software encryption (SSL). The personal information you provide, such as credit card data, name and address, are encrypted prior to transmission to JenKem Technology USA. Because no system is 100% secure or error-free despite taking commercially reasonable steps, JenKem Technology USA and its affiliates do not guarantee, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the website.

Information sharing:
Third parties:

JenKem Technology USA does not provide the personally identifiable information you supply to us to outside mailing lists. We may share information about you with employees, affiliates, successors, and agents/representatives (for example, consultants), which are required to treat the information in accordance with this Privacy Policy. Except as specifically described in this Privacy Policy, we will not, without your specific prior consent, sell, trade or transfer your information to unaffiliated third parties other than authorized third parties (such as, for example, contractors supporting operation of this website) and other third parties involved in the distribution chain (i.e., vendors, service providers, principals for whom we act as agents or subcontractors), which may need access to some of your personal information in order to directly or indirectly fulfill a contractual obligation with you or for some other legitimate purpose. We oblige such third parties to comply with our privacy policy, and limit their access and use of your personal information.

Disclosures required by law:

Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

Access, blocking, deletion and correction of information you provide:

You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the information is verified to our satisfaction.

JenKem Technology USA may update this privacy statement from time to time. You are encouraged to review this statement regularly for any changes. Please contact us at tech@jenkemusa.com for concerns about this privacy statement.